Amazon return10/2/2023 ![]() Make sure the box is taped securely shut and that your padding does not allow the item to bounce around inside. ![]() Otherwise, you’ll need to get a good box for it and padding materials like newspaper, packing peanuts or bubble wrap. If you have the original packaging used to deliver the product to your door, you can just put the item back inside and replace the old shipping label with your return label.Pack the return authorization with the item you’re returning.Print these materials or choose to have them mailed to you. If your return request is approved, Amazon should provide a return label and return authorization slip for printing immediately, and send you copies via email.(If you don't have the order ID, contact Amazon instead.) If you have the order ID, enter it in the order number field under "Gift Returns," as shown in the screenshot above.If you don’t have an Amazon account yet, you’ll need to create one-but don’t worry, it’s free. Go to the Amazon Returns Center and sign in if requested.You can find Amazon’s gift return instructions here. How Do I Return the Gift Once I Have This Info?Ībove: Step 2 from the instructions below. You don't need all of that, but the more you have, the better! Contact Amazon once you have enough info and they will try to identify the order for you. Shipping address where the package was delivered.In that case, just put together as much info about the order as you can. They just need to log in to Amazon, click "Returns & Orders," and find the order that included the gift. They can still find it on their Amazon account. Good luck! What If the Giver Lost the Packing Slip? That means if you don’t have it, you’ll have to get it from the gift giver. Of course, the packing slip also has the price of your gift on it, so it’s not always popular to include it when giving a present. (Please excuse the horrible image quality, as this was originally intended only as evidence for Amazon.) Your Order ID appears in the upper-left of the packing slip sent with the order, as shown below. The key difference is what you need in order to return it: your order ID, or info about the gift giver. Returning a gift to Amazon works much like returning an item you purchased yourself. If so, it's your lucky day! All you need to do is bring the item to the drop-off location and show them the QR code that Amazon gave you. You'll sometimes have the option of a box-free return. If you choose a drop-off option, you usually need to pack it securely and attach a shipping label, just as described for sending a return by mail. These options depend on the item and your location. For example, an Amazon locker, a Kohl's, or a UPS Store may be able to take your return. ![]() You may get the option to drop off the item at an Amazon location or with one of their partners. It may be permissible now, but it's best to ask Amazon directly before trying it. This statement seems to have disappeared. Note: Amazon used to state that every item had to be returned in a separate box, even if items arrived together. Follow any remaining instructions provided by Amazon.If you have the packaging the item arrived in, you can just put it back inside and replace the old shipping label with your new one.Pack any paperwork with the item you’re returning.(If you don't have a printer, you can ask to have the printed materials sent by mail.) After you complete the steps above, a return label will be provided on Amazon and by email.Once you've finished the steps above, you'll have to actually return the item! The exact steps will depend on the return method you chose. Select how you'd like to receive your refund.Find the item you want to return in your list of orders, then click "Return or Replace Items.".Sign in to your Amazon account and click " Returns & Orders.".You can find Amazon’s instructions for returning an item in video form here. How long, exactly, do you have to return a product? Do you need tracking or insurance? What are the differences between returning a product to Amazon and returning a product to a third-party seller?Īfter looking through the labyrinthine results on the official policy page, we decided to put together this guide-as much for our own benefit as for yours. But a few poorly received gifts over the holidays left us scratching our heads as we tried to figure out the Amazon return policy for buyers. ![]() As Amazon sellers, we’ve gotten to know Amazon returns from the seller’s perspective pretty well. ![]()
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